Computer & Digital Forensics

Hetzell Consulting, the parent company of PTS, offers a complete line of Computer and Digital Forensic services. To learn more about Computer Forensics and see if these services might help you, give us a call or click on the following link to view our Computer Forensics Brochure.

 

Hardware & Software Support

The technicians at PTS are experts in computer related hardware and software and we provide a complete selection of services associated with home and small business computing.

·         Custom built PCs and systems: For business or personal use, whatever you're looking to accomplish we can design, build, install, and support the perfect solution to fit your needs.

·         PC Repairs: A lot of computer repair businesses employ inexperienced technicians that repair by trial and error, charging you for unnecessary time and parts. PTS only charges for the parts and labor actually required to complete the repair.

·         Upgrades: Hardware and software technology is constantly changing. Sometimes just a single upgraded component can meet your needs saving you hundreds of dollars. There are also times when upgrading an older system is just a waste of money. Today with all the different devices and software components available, the interaction between them is often critical for a properly operating and future upgradeable system. Let PTS take the guess work out of what you really need.

·         Software Installs and Updates: If you’re not sure how to install and or setup a new software package, we’ll be glad to help you. Also, once your software is installed, we can show you how to keep it current and compatible utilizing online updates.

·         Networking: If you use a laptop or have more than one computer in your home, a home network is a smart and efficient way to share files, printers, scanners, backup devices, etc. Let PTS take the mystery out of setting up and using a home or small business network. We will recommend which type of network is right for you and provide complete installation and training.

·         Security: Connecting your computer to the internet or even a home wireless network can put your personal files & information at risk. Having security software installed is impotant and choosing the right software package for your environment is just as important. Let PTS recommend and properly configure your software for a secure system.

·         Data Recovery: Lost or damaged files? We are experts in the area. If the media is intact, we should be able to recover your data. Please call or view our Computer Forensics Brochure for additional details.

·         Backups / Transfers: It goes without saying that everyone needs to have a backup plan and today there are many options for accomplishing this. Let us evaluate your needs and help you set this up the correct way. Want to move your files & programs to a different device or to new computer? We do that too.

·         Virus / Spyware detection and removal: Suspect that you may have a Virus or Spyware program running on your computer? There are countless Viruses, Spyware, and Adware programs and their numbers continue to grow exponentially. Almost every computer has at least a few running at any one time. These programs, some bad and some benign, almost always use up valuable system resources and if action is not taken, they can sometimes be quite harmful to your personal information and data. PTS can find them, explain them, remove them, and train you on how to monitor, manage, and remove future "malware" that will inevitably be installed on your computer.

 

Website Development & Management

Would you like to have your own web site for a small business or to promote an event? PTS has the experience and expertise to get you online in no time at all.