Consulting Services

Plan on purchasing a new computer, printer, monitor, scanner, or setting up a network?  There are many different products available on the market today.  Don’t let a sales person talk you into buying products or services you don’t need.  PTS will give you unbiased recommendations and take the guess work out of your next purchase.

Hardware & Software Services

The technicians at PTS are experts in home computer hardware and software.  We provide a complete selection of services associated with home computing.

·         Custom built PCs: Designed especially to fit your current and future needs.  Business, gaming, development, we’ll design and build your perfect PC.

·         PC Repairs: A lot of computer repair businesses repair by trial and error charging you for their learning curve and unnecessary parts.  PTS has already completed its learning curve and will only charge you for the parts and labor necessary to complete the repair.

·         Upgrades: Hardware and software technology is constantly changing.  Sometimes just a single upgraded component can meet your needs saving you hundreds of dollars.  There are also times when upgrading components in an older system is a waste of money.  Today with all the different motherboards and chipsets available the interaction between components is often critical for a properly operating and future upgradeable system.  Let PTS take the guess work out of what you really need.

·         Software Installs and Updates:  If you’re not sure how to install and setup a new software package, we’ll be glad to help you.  Also, once your software is installed, we can show you how to keep it current and compatible with online updates.

·         Networking: If you use a laptop or have more then one computer in your home, a home network is a smart and efficient way to share files, printers, scanners, etc.  Let PTS take the mystery out of setting up and using a home network.  We will recommend which type of network is right for you and provide complete installation and training.

·         Security: Connecting your computer to the internet or even a wireless network can put your personal files & information at risk.  There are many products on the market today that take advantage of people’s fear of being “hacked”.  They use this fear to sell you costly unnecessary hardware and software.  Besides choosing the right product, these products need to be configured to function correctly.  Let PTS choose and properly configure your security “Firewall” software.

·         Data Recovery: Lost or damaged files?  If we can’t find or recover them, try the CIA.

·         Backups / Transfers: Want to move your files & programs to a new computer, or just make sure they’re backed up?  We do that too.

·         Virus / Spyware detection and removal: Think you don’t have Spyware or Addware running on your computer?  Think again.  There are currently over 33,500 known Spyware and Addware modules.  Almost every computer has at least a few running at any one time.  These modules, some bad and some benign, almost always use up valuable system resources.  PTS can find them, explain them, remove them, and train you how to monitor, manage, and remove future modules that will inevitably be installed on your computer.

Web Services

Would you like to set up your own web site for a small business or to promote an event?  PTS has the experience and expertise to get you going and online in no time.